What to Expect During an HVAC Technician Repair Call

With Air Scrubber by Aerus units offered through many of the country’s top HVAC service organizations, there’s a good chance that you will hear about us during your next service or repair visit. Given the importance of your HVAC system to your quality of life, you may be curious about what to expect during that visit. While each technician may have unique ways of solving certain problems, generally speaking you can expect the visit to follow the steps below. While the technician is performing the service that is a great time to learn more about the Air Scrubber by Aerus system and the benefits it can provide your family and HVAC system.

1. Initial Assessment:

Problem identification: The technician will listen to your description of the issue and ask questions to pinpoint the problem.

Visual inspection: They will visually inspect your HVAC system for any obvious signs of damage or malfunction.

2. Diagnostic Testing:

Equipment checks: The technician will use specialized tools to test various components of your HVAC system, such as the thermostat, blower motor, heat exchanger, and refrigerant levels.

Troubleshooting: They will analyze the test results to identify the root cause of the problem.

3. Repair or Replacement:

Recommendations: Based on their diagnosis, the technician will recommend the necessary repairs or replacements

Cost estimate: They will provide you with a detailed estimate of the costs involved, including parts and labor.

Repair work: If you approve the repairs, the technician will proceed to fix the issue, replacing damaged components as needed.

4. Testing and Verification:

Functionality check: After completing the repairs, the technician will test the HVAC system to ensure it is functioning properly.

Efficiency evaluation: They may also assess the system’s efficiency and offer recommendations for improvement.

5. Cleaning and Maintenance:

Routine maintenance: The technician may recommend routine maintenance tasks to help prevent future problems.

Cleaning: They may clean filters or other components as part of the service call.

6. Customer Education:

Tips and advice: The technician may provide you with tips on maintaining your HVAC system and preventing future issues. This is a great time to discuss how an Air Scrubber by Aerus can help protect and extend the life of your HVAC system.

Warranty information: They will also review any applicable warranties or service agreements.

Keeping your home’s HVAC system operating at optimal efficiency can provide lifestyle and health benefits to everyone in the home. Adding the Air Scrubber by Aerus to your HVAC solution ensures you’ve taken the strongest step possible to protect your family and your HVAC investment.

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